As of July 1, 2026, Kalogon will offer an extended warranty period from 18 months to 24 months on all Booster, Bondar, Orbiter Med, and Orbiter Classic finished units. All other original warranties apply. Please see owners manuals and the warranty page on the Kalogon Website for details.

Kalogon will offer Refurbished APMS Control units for the Orbiter Med and Orbiter Classic at a discounted rate of $1,200 MSRP. To take advantage of this offer, the serial number of the original unit must be submitted with the order.

Return Policy

Booster Returns

Boosters purchased from Kalogon may be returned within 90 days of delivery to the customer if they are in their original, sealed packaging.
All standard returns, if approved, are subject to a 20% restocking fee.
If Booster is being returned for a warranty reason, refunds and replacements will be provided upon product being returned to Kalogon for evaluation.
All Booster returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached will be accepted. RA numbers are valid for 30 days from the date issued.
To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com. The team will walk you through the process.

Orbiter Product Returns

Orbiter Classic & Orbiter Med returns are subject to a 20% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process.
For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue.
All Orbiter Classic and Orbiter Med returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued.
For Orbiter Classic and Orbiter Med APMS warranty replacements, Kalogon requires the original defective unit to be returned within 30 days of receipt of the warranty replacement. Failure to ship it back will result in an invoice for the cost of the warranty replacement. If extenuating circumstances exist, please contact customer service at 321-465-4504 or email us at contact@Kalogon.com to work through a solution.
To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com. The team will walk you through the process.

Bondar Returns

Bondar returns are subject to a 20% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process.
For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue.
All Bondar returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued.
To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com. The team will walk you through the process.