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Kalogon Booster FAQs: Booster is designed to reduce anxiety of using your existing air cushion, it can be installed onto most full-sized single cell air flotation wheelchair cushions. Booster is a device that attaches to your existing cushion. It maintains your clinician’s recommendation for pressure in an air flotation cushion and eliminates the need to manually adjust it. Booster FAQs What is Booster? Booster is ingeniously designed to alleviate the anxiety associated with using your current air cushion. Specifically created for compatibility with most full-sized single cell air flotation wheelchair cushions, Booster serves as an attachment to your existing cushion. Its primary function is to uphold your clinician's recommended pressure settings for an air flotation cushion. This device streamlines the user experience, providing a seamless solution for maintaining optimal cushion pressure. What is the technology behind Booster? Booster harnesses the advanced technology found in Kalogon's state-of-the-art Air Pressure Management Systems (APMS), which powers Kalogon’s Orbiter line of products. This sophisticated system enables Booster to assess air levels in real time, consider ambient factors, and make adjustments as required. Does Booster need power? Booster is charged using a provided USB cable and wall plug. It should take a few hours to get a complete charge. How does Booster attach to my cushion? Booster is equipped with an air hose that securely attaches to your cushion through the inflation valve, covering it entirely. The device comes with a convenient clip that can be utilized to fasten it to your cushion's cover or the body of your wheelchair. Additionally, for certain cushion brands, Booster seamlessly fits into a pouch designed for its accommodation, providing users with versatile and hassle-free attachment options. Do you have an instruction or user manual for Booster? Yes, you can find the Booster instruction manual online here . Instructional videos demonstrating the setup and usage area also available for your convenience. Can I cut the hose Booster uses to attach to my cushion? Yes, you can trim the hose to work with your cushion. Are replacement hoses available? Replacement hoses are available for purchase. If you need one, please contact the Kalogon team at contact@kalogon.com or (321) 465 4504 . Can Kalogon recommend what my air levels should be set at? Kalogon cannot provide specific recommendations for the optimal air levels in your cushion. It is strongly advised to consult with your clinician and collaborate with them, either through the Kalogon app or clinician mode, to customize the cushion settings according to your specific requirements. It's important to note that Booster arrives with default factory settings, which are not clinical recommendations. Personalizing the settings in consultation with your clinician is crucial to ensure the cushion meets your individual needs. How soon does Booster begin inflating when there is a change in ambient conditions? You may observe that it takes a few minutes for Booster to fully adjust after a change has been made. This adjustment period allows the device to optimize and stabilize the air levels according to the modified settings. How will Booster let me know that there is a potential leak? Booster provides audio cues and blinking lights as indicators when it detects a potential issue. These cues are designed to alert users when there is a potential leak. You may also receive these notifications if the hose is not correctly connected to the cushion's inflation valve, or if the inflation valve is closed. What do the lights on Booster mean? Booster features three lights - red, yellow, and green, each serving specific functions as outlined in the user instruction manual (Booster Instructions ). The red light functions as an error indicator, providing notifications for situations such as potential leaks, kinked hoses, or closed valves that require attention. The yellow light serves as the battery status indicator, signaling when the device is charging or when it has low power. The green light signifies that the device is in operation, detecting the presence of an individual on the cushion, and actively maintaining the pressure level. What cushions is Booster compatible with? Booster is compatible with single cell air cushions. If you have questions about your specific cushion, please contact the Kalogon team at contact@kalogon.com or (321) 465 4504 . Do I need a phone to use Booster? Booster works best with the Kalogon app, offering visual information for enhanced user experience. Booster also has a manual mode that allows for manipulation of the pressure setpoint without a phone. The Kalogon smartphone app is used primarily during initial setup, and it does not need to be used every day. Once the device has been set up, it is possible to use the device without reconnecting to the app. What phones does the Booster app work with? The Kalogon app is compatible with Apple iOS 12 or later versions or Google Android OS 11 or later. Devices running earlier versions of this software may be incompatible with the Kalogon app. Does Booster replace offloads? Booster does not replace the need to do offloads or pressure shifts. It's crucial to adhere to your clinician's guidance regarding the frequency, duration, and best practices for offloads that are tailored to your specific needs. How do I clean Booster? Booster generally will not need to be cleaned. If it has been left in a hot, humid, moist, or dusty climate, the device may not perform as expected. A light blast of air should be used to remove any visible dust from the outlet tube or around the seams of the enclosure. Should you get something on the outside of Booster, you can wipe it carefully with a dry cloth, a slightly damp cloth, or wiped carefully with a 70% or less IPA alcohol-based or antibacterial cleaning wipe. How long does the battery last? The battery life will last roughly 24 - 56 hours. If Booster is making a lot of adjustments, or if a potential leak is detected and the device is filling, the battery may last less time. My Booster won’t work, can you help? If you’ve been using your Booster successfully, the battery may be completely empty. Charge your device. While it’s charging you’ll see a yellow blinking, which will turn to solid yellow when the device is completely charged. If you’re using Booster for the first time, the device is likely still in transit mode. Unpack it and plug it in to charge. This will also help to ensure you’re completely powered up for your first use. I can’t get Booster to enter connecting mode with the app. How do I make that work? First off, please make certain that your device is fully charged. To enter connecting mode, you must hold both buttons down for 3 seconds. Once you’ve done this, all three lights on the device will flash in a cascading pattern. This will let you know you’ve entered connecting mode. I’m using my Booster, but the green light is not on. Why is this happening? There are two main reasons why this may be happening. One, the battery may be completely empty. Charge your device. While it’s charging you’ll see a yellow blinking, which will turn to solid yellow when the device is completely charged. If the device is fully charged and the device does not detect you and turn on the green light, you will need to ensure your device is properly inflated. To do this, first ensure no one is on the cushion. Then open the app, go to the settings page (by tapping the gear icon), and select “pump from empty”. I’m using my Booster, but there is no sound. Why is this happening? There are a few reasons why this may be happening. One, the battery may be completely empty. Charge your device. While it’s charging you’ll see a yellow blinking, which will turn to solid yellow when the device is completely charged. The other thing to check is if your device and alerts are muted. There are multiple things you can do to turn the alerts back on: Wait as the mute only lasts for 30 minutes Wake the device by briefly pressing either button OR by sitting down and then press down on the Alerts button for 1 second and release You may have also set your sound level to zero in the app. Open the Kalogon app, ensure you are connected to your device, and go to the settings tab to double check the volume. I keep getting notices from my Booster that I have a leak, but I can’t find one. Can you help me troubleshoot this? You may need to check a couple things to ensure your cushion does not have a leak. One, ensure the hose is completely fitted over the whole valve. There should be no gap between the end of the hose and the valve. Please refer to the instructions. Check your cushion for leaks according to the manufacturer’s instructions. If you still can’t determine the source of this, report this issue to your local rep, who will work with you to report it to Kalogon. I noticed that Booster keeps pumping but there is no leak alert. Can you help me troubleshoot this? Booster will do occasional pump tests, and should return to normal shortly after. If pumping continues, you may need to check a couple things to ensure your cushion does not have a leak. Check your cushion for leaks according to the manufacturer’s instructions. You may need to check a couple things to ensure your cushion does not have a leak. One, check your cushion for leaks according to the manufacturer’s instructions. Think about where you have been using Booster, if there are altitude changes or ambient weather conditions, it is possible that the device is pumping due to external changes. If you still can’t determine the source of this, report this issue to your local rep, who will work with you to report it to Kalogon. I keep getting an “airway blocked” notice with my Booster, but the hose is not kinked. Can you help me troubleshoot this? Double check all your connections and that the cushion valve is open and that the hose is completely covering the valve. Review your cushion setup and where the hose sits on the cushion to ensure it is not getting temporarily kinked, closing off the airway. If you still can’t determine the source of this, report this issue to your local rep, who will work with you to report it to Kalogon. I’m in clinician mode, and when I block the airway, there are no alerts. Is there something I should do? When in clinician mode, the device only responds to button presses and no other inputs. This allows the clinician complete control over the setup. If you need to test alerts, exit clinician mode and then test the device. Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog

Got Kalogon company FAQs?? Learn more about kalogon: your questions answered. Explore our FAQ page to discover insights about our company. Kalogon the Company FAQs Does Kalogon have any open roles? We love that you’re interested in working for Kalogon. We’re always excited to learn about new folks who have a passion for helping the world eliminate the stresses of sitting and improve health through inventive seating technology. You can always see what roles Kalogon is hiring for by looking at the Kalogon Careers page . This page also shares Kalogon core values and what we are seeking in potential Kalogon team members. Does Kalogon have any patents? Kalogon has a provisional patent, and is patent pending, on both its cushion technology and algorithms used to modulate air flow in the cushion. Kalogon continues to innovate and apply for patents for various products. How long ago was Kalogon founded? Kalogon was founded in Fall 2020 in Cocoa, FL and officially launched Orbiter in February 2022. We've put together some key things we have accomplished in our history . Who has invested in Kalogon? The investor group includes leading Florida investors DeepWork Capital, SeedFundersOrlando, and VenVelo, with additional investment from Sawmill Angels, a new investment arm of alumni of the Rose-Hulman Institute of Technology, and federal grants via NIDILRR and other government entities. Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog

Kalogon's Bondar is an E2617 Medicare-coded custom fabricated wheelchair back cushion designed to be an easy-to-install solution for people who need additional postural correction or support from their wheelchairs. Postural Support in a Modern Back Support Bondar is an E2617 Medicare-coded custom fabricated wheelchair back cushion designed to be an easy-to-install solution for people who need additional postural correction or support from their wheelchairs Quote Request Forms Launchpad Quote Request LMN Guidelines Win on Custom Design Bondar is built to feel personal – because it is. Easy-to-use and adjust hardware that doesn’t weigh down your chair Designed so what you plan is exactly what shows up — and installs without second guessing A user-designed backrest cover that accommodates what you need Free embroidery, including new red detailing, so it reflects your style Win on Clinical Intent When a full mold isn’t necessary – but standard won’t solve the problem – Bondar offers a middle ground that brings your intent to life. With Launchpad design support: You can design what’s needed quickly See what it looks like in real time Reduce uncertainty before delivery Save time in the evaluation process It gives you flexibility without adding complexity. Customized design for each client with Launchpad Win for Easy Installs Bondar respects your time in the field. Straightforward mounting Only one tool required: a single Allen wrench Clean adjustments while the end user is seated Maintain momentum – typically ships in 7–14 business days* It installs efficiently, adjusts simply, and reduces the back-and-forth that slows down deliveries. Less friction. More confidence at handoff. Broad Size Range Weight Support Durable, Easy to Care for Materials Width: 12”- 25” Standard Bondar models support up to 250lbs 3D printed polycarbonate blend shell (wipe clean) Length: 12”- 25” Additional stability for higher weight needs available with dual hardware Cross-Linked Polyethylene (XLPE) foam top layer Depth: Up to 8” Washable, four-way stretch outer cover (cold wash, air dry) Elevator: height adjustment up to 4.5” Grounder: roll adjustment up to 32° Bondar is a fully custom backrest available by clinician order only and is not sold directly to consumers. It is coded for Medicare reimbursement as E2617. All orders require a Seating and Mobility Assessment and a completed Order Form specifying the user’s unique customization needs. The customization options listed on this website are not exhaustive — additional configurations are available. Please contact us with any questions. *If delivery extends beyond 14 business days, clinicians will be notified at time of order Bondar is sold only through a seating specialist and is not available for direct consumer purchase. Bondar is coded for Medicare as an E2617 custom backrest. Please contact us with questions. Get Your Quote Now Choose from the following ordering method options Bondar - Made from Scan Bondar - Made from Measurements

Kalogon FAQ: Get detailed information, solutions, and insights to common queries about our products, services, and more. Orbiter Med FAQ Manual Verro FAQ Manual Booster FAQ Manual Bondar FAQ Manual Media Requests & Marketing FAQs FAQ Orbiter Classic FAQ Manual Pressure Injuries FAQ

We are committed to providing a seamless and fair return process. Our return policy outlines the steps for initiating returns, warranty information, and refund eligibility. Last updated: 10/21/2026 As of July 1, 2026, Kalogon will offer an extended warranty period from 18 months to 24 months on all Booster, Bondar, Orbiter Med, and Orbiter Classic finished units. All other original warranties apply. Please see owners manuals and the warranty page on the Kalogon Website for details. Also, Kalogon will offer Refurbished APMS Control units for the Orbiter Med and Orbiter Classic current users at a discounted rate of $1,200 MSRP. To take advantage of this offer, the serial number of the original unit must be submitted with the order. Purchased refurbished units will have a warranty of 12 months from ship date. Return Policy Orbiter & Orbiter Med Product Returns Orbiter Classic & Orbiter Med returns are subject to a 25% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process. For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue. All Orbiter Classic and Orbiter Med returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued. For Orbiter Classic and Orbiter Med APMS warranty replacements, Kalogon requires the original defective unit to be returned within 30 days of receipt of the warranty replacement. Failure to ship it back will result in an invoice for the cost of the warranty replacement. If extenuating circumstances exist, please contact customer service at 321-465-4504 or email us at contact@Kalogon.com to work through a solution. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process. Verro Returns Verro returns are subject to a 25% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process. For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue. All Verro returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process. Bondar Returns Bondar returns are subject to a 25% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process. For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue. All Bondar returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process. Booster Returns Boosters purchased from Kalogon may be returned within 90 days of delivery to the customer if they are in their original, sealed packaging. All standard returns, if approved, are subject to a 25% restocking fee. If Booster is being returned for a warranty reason, refunds and replacements will be provided upon product being returned to Kalogon for evaluation. All Booster returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached will be accepted. RA numbers are valid for 30 days from the date issued. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process.

Order replacements or additional Orbiter cushion covers. Answering questions from how to clean and sizes available, these FAQs give you questions to all the things you need to know about Orbier covers. Orbiter Cushion Covers FAQs Do you have additional covers for my Orbiter cushion? Yes, you can order additional covers for your Orbiter. Why would I need an additional Orbiter cushion cover? Many people like to have additional covers for times when they spill something or otherwise get water or solids on the cover. Orbiter’s cushion covers are machine washable in cold water and can be hung dry. While one cover is drying you may like to have an available dry cover for your cushion. What is the fabric used for Orbiter’s cover? Orbiter uses a fabric with four-way stretch that is water resistant and machine washable, allowing for comfort. Is the cushion cover washable? Yes, the Orbiter cushion cover is machine washable. Please wash in cold water and air dry. Do not put your Orbiter cushion cover into the dryer. How do I wash my Orbiter cover? You can wash your Orbiter cushion cover in a machine with cold water and air dry it. Do not put it into the dryer, even on a low heat. What colors are available for additional covers? You can select either black and Orbiter blue (the stripe on the side) or black and black for your cushion covers. Will the cover fit my Orbiter? Each cover should be ordered for the dimensions of your cushion. Some sizes are more common and will be shipped faster, while others are less common and will need to be special ordered. Will the cover fit my non-Orbiter cushion? Orbiter covers are designed to fit Orbiter cushions specifically. How do I purchase an additional cover for my Orbiter? If you have an existing Orbiter, you can purchase additional covers directly from Kalogon or from your local dealer or representative. If you are purchasing an Orbiter for the first time, you will work with the appropriate dealer or representative to add this to your order. Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog

Explore how Kalogon company is shaping the future of seating. Discover Kalogon company's innovative solutions today. Meet the Kalogon Leadership Team Tim Balz Tim Balz Founder & CEO Carla Borsoi Carla Borsoi VP of Marketing & Research Aaron Jones Aaron Jones Co-Founder & Account Manager Marty Evans Marty Evans CTO Amanda Krantz Amanda Krantz VP of Strategy & Business Development Paul Banz Paul Banz VP of Sales Kalogon's Clinical Advisors Kelly Waugh, PT, MAPT, ATP Kelly Waugh is a RESNA-certified Assistive Technology Professional and licensed physical therapist with over 40 years of clinical and educational experience in wheelchair seating and mobility, nighttime positioning, and assistive technology. She previously served as Clinic Coordinator for CIDE’s Assistive Technology Clinic, where she provided seating, mobility, and positioning assessments for children and adults with a wide range of disabilities. Kelly has also held leadership roles within RESNA, ANSI/RESNA, and the International Organization of Standards (ISO) Wheelchair Seating Standards Working Groups that developed an international standard for measures of wheelchair seated posture and seating support parameters. At Kalogon, Kelly provides clinical guidance on research, product development, and education, helping ensure Kalogon’s seating solutions are informed by real-world clinical practice. Shari Dekelboum, OT, ATP/SMS Shari Dekelboum brings deep clinical expertise in occupational therapy, complex rehab technology, spinal cord injury, and neurorehabilitation. An OT by training, ATP/SMS, and former certified brain injury specialist, Shari spent much of her career working with veterans at the Palo Alto VA. She has also developed curriculum and served as a primary SCI/D mentor for an OT Neurorehabilitation Fellowship Program. At Kalogon, Shari supports research, program development, and product feedback across seating solutions including Orbiter Med, Bondar, and Booster. Join The Team Careers OUR MISSION: Eliminate the stresses of sitting and improve health through inventive seating solutions. COMPANY VISION: To become the trusted leader in seated health, driven by clinical research, deep customer empathy, and rapid product iterations to meet customer needs. HOW WE BRING OUR MISSION AND VISION TO LIFE: We build advanced seating technologies for people who must sit — enhancing comfort, protecting health, and improving outcomes.

FAQ pressure injuries Pressure injuries are known by a variety of terms: pressure sores, decubitus ulcers, pressure ulcers, bedsores, or wounds. The Kalogon Smart Cushion is designed to create an environment that helps to prevent and heal pressure injuries. Pressure Injuries FAQs What are pressure injuries? Pressure injuries are known by a variety of terms: pressure sores, decubitus ulcers, pressure ulcers, bedsores, or wounds. The Kalogon Smart Cushion is designed to create an environment that helps to prevent and heal pressure injuries. Why is developing a product for pressure injuries so important? Pressure injuries are painful and more than 60,000 people die in the U.S. each year from pressure injuries, which is more than colon, breast, or prostate cancer. The costs of treating a single PI in the US can range from $37,800 to $70,000 depending on severity, with total costs for treating pressure injuries in US healthcare facilities estimated at $11 billion annually. Who gets pressure injuries? People who use wheelchairs and people who sit for long periods of time. Pressure injuries are one of the leading preventable causes of death. Pressure injuries can quickly and dramatically reduce a person’s quality of life as they often require that a person remain in bed to remove pressure. Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog

Your privacy matters to us. Explore our comprehensive cookie policy to learn how we use cookies to enhance your experience and ensure your online security. Cookies Policy Kalogon, Inc. (“Kalogon”, “We”, “Us”, “Our”) and Our third-party service providers use cookies and other similar technologies on kalogon.com (“Site”) to administer the Site, understand the preferences and interactions of the Site by Our visitors/users, and to personalize your experience. For more details on how Kalogon collects, uses, and protects personal data gathered through these technologies, please refer to our main Privacy Policy . WHAT ARE COOKIES? There are two types of cookies – first party cookies and third-party cookies. When you visit a website, you may encounter either or both of the two. First-party cookies are set by the website you are visiting directly. These cookies allow the website to remember your preferences, maintain your session, and collect analytics data to improve your browsing experience. 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Meet the Leadership Team Paul Banz VP of Sales Amanda Krantz VP of Strategy & Business Development Aaron Jones Co-Founder & Account Manager Tim Balz Founder & CEO Carla Borsoi VP of Marketing & Research Marty Evans CTO

This is a Title 01 How does the Kalogon Smart Cushion work? Lorem ipsum is placeholder text commonly used in the graphic, print, and publishing industries for previewing layouts and visual mockups. Risus nec feugiat in fermentum posuere urna nec tincidunt. Gravida arcu ac tortor dignissim convallis aenean et tortor. Elementum pulvinar etiam non quam. Nec dui nunc mattis enim ut tellus elementum sagittis. Vitae tempus quam pellentesque nec nam aliquam sem et. Elementum integer enim neque volutpat. Faucibus vitae aliquet nec ullamcorper. Fermentum odio eu feugiat pretium nibh. Sodales ut eu sem integer vitae justo: Ac orci phasellus egestas tellus rutrum tellus. Ut tristique et egestas quis ipsum suspendisse. Ornare aenean euismod elementum nisi quis eleifend quam adipiscing vitae. Arcu vitae elementum curabitur vitae. Varius duis at consectetur lorem donec massa sapien faucibus et. Est sit amet facilisis magna etiam tempor. Penatibus et magnis dis parturient montes nascetur ridiculus mus mauris. Egestas diam in arcu cursus euismod quis viverra. Odio aenean sed adipiscing diam donec adipiscing tristique risus.

Kalogon invites you and your team to explore our innovative seating technologies through tailored in-service sessions. Experience Kalogon's Innovation Firsthand Kalogon invites you and your team to explore our products Orbiter Med, Bondar, and Booster through tailored in-service sessions. These sessions are designed to provide an in-depth understanding of how to order, case studies, and Kalogon’s research Schedule a Personalized In-Service Session Our Award Winning, Medicare-Coded Products Bondar E2617 Orbiter Med E2609 Verro E2609 Booster K0108 Kalogon’s In-Services: Comprehensive product overview of Orbiter Med and Booster Clinical evidence overview of peer-reviewed studies highlighting the efficacy of Kalogon's APMS technology in enhancing tissue oxygenation and offload relief Hands-on demonstration allowing professionals to experience the adaptive features and customizable support options Q&A opportunity to discuss specific patient scenarios and integration strategies with Kalogon's clinical specialists. Session Specifics Duration: Approximately 30–60 minutes, adaptable to your schedule. Format: Available both virtually and on-site to accommodate your team's preferences. Participants: Generally 1-3 Kalogon team members will be in attendance, depending on your needs. Continuing Education: CEUs available for attending therapists upon request. Kalogon can provide meals for on-site sessions upon request. Special Requests: Our clinical advisor, Kelly Waugh, PT, MAPT, ATP, is available for select sessions. Please indicate if you would like her to participate. Schedule Your In-Service Looking to try a Kalogon product for yourself? Fill out the contact form instead and a representative will be in touch. Name* Email* Professional Title Clinic/Organization* Session Format Virtual On-Site In which state are you located?* Preferred Date Number of Attendees Additional Comments or Questions Submit *Your information is collected to schedule a consultation or complimentary in-service, provide more information, keep you apprised of the best ways to use Kalogon products, and provide key company updates. Please see our privacy policy for more. For further inquiries or to schedule via phone, please contact us at +1 321-465-4504 .