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Explore Kalogon's FAQ page to learn more about our revolutionary products, media coverage, and marketing initiatives. Frequently Asked Questions General Clinical Questions Products Ordering and Shipping Press Who is Kalogon designed for? Kalogon develops seating and positioning solutions for people who spend extended periods of time seated, including wheelchair users who may need pressure management, postural support, customized positioning, or help maintaining their seating system. Product selection should be based on the individual’s clinical presentation, functional goals, environment, and seating needs. What problems does Kalogon help address? What makes Kalogon different from traditional wheelchair seating companies? What does “seated health” mean? How can Kalogon products support people who sit for extended periods of time? Are Kalogon products only for wheelchair users? Where can I learn more about Kalogon’s products? How can I contact Kalogon for questions or support? What Kalogon products are currently available? How do I know which Kalogon product is right for me or my customer? Who should I talk to before choosing a Kalogon product? When should a clinician consider Verro over a standard cushion? Can I get a demo? Who is Kalogon and how did the company come about? What is Kalogon’s mission and vision? What industries does Kalogon serve beyond medical seating? Does Kalogon work with clinical, research, or industry partners? How does customer and clinician feedback shape Kalogon products? Do I need a phone to use Kalogon products? Can settings be saved locally? What are presets? What should I do if the app will not connect? Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog Manuals Verro Manual Orbiter Manual Orbiter Med Manual Bondar Manual Booster Manual

Orbiter Med is an E2609 coded custom cushion featuring Kalogon's Advanced Pressure Management and custom designs for individual needs. Experience Cutting Edge Seating Kalogon's Orbiter Med cushion increases comfort, influences posture and restores blood flow for skin integrity so you can live your best seated life Order Form: Reps & Dealers Launch Pad Order Form LMN Guidelines Built For Each Individual And Their Lifestyle Created for each person’s needs, based on their measurements, clinical history, and activities Customizations for medial thigh supports, leg length discrepancies, residual limb support, and more* Molded foam promotes proper alignment and seated stability Universal mounting system for power and manual chairs Influences Posture and Stability Designed to support posture as guided by your clinician’s recommendations Create personalized settings in the Kalogon app with presets for different occasions from dining, transfers, and activities of daily living based on clinician advice Sizing and support configurations tailored to a wide range of body types and needs Leverages Kalogon’s Advanced Pressure Management System (APMS) Real-time pressure adjustments driven by machine learning and patent-pending air cell technology to maintain skin integrity and influence posture Target support by setting prescribed pressure levels in left and right ITs, sacrum, and under thighs within the Kalogon app Automatically adapts to ambient conditions and seated micro-motions Extended Sizing Now Available Gluteal extension of up to 3” Sizes from 15” to 27” Accommodates weights up to 550 pounds Help Your Patients Live a More Active, Seated Life Coded for reimbursement as E2609 Compatible with CRT and Manual wheelchairs Additional accessories include extenders, XLR chargers, and incontinence covers Cushion covers are washable Battery life allows for a full day on the go Manufactured within 14 business days** Asymmetry Example Low-Level Design Low Profile with Gluteal Shelf Extension Customize your design for each client based on their needs A Modern Cushion for Today’s Life AI helps cushion to adapt and redistribute weight intelligently Maintain blood flow with our research based Advanced Pressure Management System Automatic leak detection and alerts, with auto-inflation to compensate in the event of air loss Cushion Structure Base Dimensions Minimum Height Variants Accessories Coding Top - Non-FRG X-Soft (1") Standard Sizing: 15-22” Extended Sizing: 23-27” Posterior Lateral Pelvic Support: 1-3in Additional Covers E2609 Air cells placed between top foam and base foam Weight: 5 to 7 lbs Lateral Thigh Support: 1 - 3in Extender Base layer (1.5") Weight Tolerance Under 300 pounds Medial Thigh Support 2 - 3in in height, 3 - 6in in width XLR charger Pelvic well (1.25" deep) Weight Limit Standard Sizing: 300lbs Extended Sizing: 550lbs Pre-Ischial Ridge: 1in Mounting kit Scrotal Well Up to 6 inches in width Mount Pouch Gluteal Extension (optional) up to 3in *Orbiter Med is a completely custom cushion available by clinician order only and is not sold directly to consumers. It is coded for Medicare reimbursement as E2609. To place an order, a Seating and Mobility Assessment and a completed Order Form from a qualified clinician are required. The Order Form must indicate the patient's specific customization needs. Please note that the customization options listed on this website are not exhaustive — additional customizations may be available. **There may be occasions when we are unable to deliver within 14 business days, clinicians will be informed at time of order. Uses machine learning and patent-pending air cell technology to analyze pressure points and adjust to prescribed levels in real time to maintain skin integrity and influence posture: Machine learning Patent-pending air cell technology Pressure points and adjust to levels Technology 1.85% of population require a wheelchair Kalogon conducts its own research and shares findings with the public here. Read on to learn more about Kalogon’s white papers and clinical research. Research Kalogon always looks for ways to get involved with the community and organizations that align with our mission to help people live active, seated lives. Community Interested in learning more about our products? Schedule An In-Service Frequently Asked Questions

Kalogon delivers quality medically-validated seated health through customized, connected, and dynamic seating experiences, starting with wheelchair users. Eliminating the stresses of sitting and improving health through novel seating solutions. Kalogon is a trusted leader in seated health, driven by clinical research, deep customer empathy, and rapid product iterations to meet customer needs. We build advanced seating technologies for people who must sit — enhancing comfort, protecting health, and improving outcomes. Our Award Winning, Medicare-Coded Products Bondar E2617 Orbiter Med E2609 Verro E2609 Booster K0108 Explore our Medical Products Machine Learning Patent-pending air cell technology Kalogon's Technology Our Advanced Pressure Management System (APMS) is a clinically validated technology that improves blood flow and increases seating tolerance. Learn More Our Other Industries Kalogon is building advanced seating solutions for people who must sit — enhancing comfort, protecting health, and improving outcomes. DoD Interiors User Testimonials Play Video Play Video 01:09 Meet David Kellam, Kalogon Customer Play Video Play Video 03:16 A Conversation with John Miller, Kalogon Customer Play Video Play Video 00:50 Meet Dalkin Gomez, Kalogon Customer Become A Part of Our Community Kalogon is always looking for ways to get involved with the community and organizations that align with our mission to eliminate the stresses of sitting and improve health through inventive seating solutions. Learn More Interested in learning more about Kalogon? Contact Us

Kalogon FAQ: Get detailed information, solutions, and insights to common queries about our products, services, and more. Orbiter Med FAQ Manual Verro FAQ Manual Booster FAQ Manual Bondar FAQ Manual Media Requests & Marketing FAQs FAQ Orbiter Classic FAQ Manual Pressure Injuries FAQ

Kalogon's Verro is an E2609 Medicare-coded custom wheelchair cushion designed for users needing an intimate fit and targeted postural support. Custom molded seating, reimagined. Verro, Kalogon’s newest custom E2609 cushion, creates an intimate custom fit, targeted postural support, and a seated surface shaped around the body for users who need more from their cushion.* Verro Order Forms Verro Launch Pad LMN Guidelines Built around the body for complex seating needs. Verro is designed from the user’s scan or measurements through Launch Pad to create a custom molded cushion that reflects their individual shape, support needs, and clinical goals. Designed for a faster path to delivery, Verro helps teams move from custom shape capture to order submission with greater clarity and confidence. Designed for users who need: More intimate custom fit Greater postural support Targeted support and relief Consistent seated surface Contouring beyond standard cushions Faster path to delivery through: 14-day delivery to get custom molded seating solutions to users faster.** Order through Launch Pad to streamline scan or measurement-based submissions. Prioritize your time with a clearer path from custom design to order completion. Built for efficiency without compromising the individualized fit, support, and relief Verro is designed to provide. Kalogon’s groundbreaking variable-density lattice technology Verro Variable-Density Lattice (Lattice) features Kalogon’s newest technology, a 3D-printed elastomer structure that can be tuned across the cushion surface. By changing the thickness of individual lattice struts, Verro can be softer where relief is needed and firmer where support is needed. Benefits include: Localized support and relief Airflow-friendly open structure Hydrophobic material for easier cleaning Lightweight design Supportive edges without hard sidewalls Dual-Path Material Options Verro or Orbiter Med? Both Verro and Orbiter Med are E2609 cushions, but they are built for different needs. Choose Verro when the user needs a closer custom fit, stronger postural support, or a consistent seated surface shaped around the body. Choose Orbiter Med when the priority is dynamic pressure redistribution, active customization, or changing the seated surface by activity. Verro Lattice is the next-generation option for teams looking for targeted support, airflow, and a modern custom molded seating experience. Our other material option, Verro Dual-Density Foam (Foam), offers a familiar dense foam base with the benefit of a soft foam topper. It can be modified in the field, making it a strong option for teams who need adjustability after delivery. Specs Verro Lattice Verro Foam Construction Variable-density lattice, a 3D printed elastomer lattice with varied material firmness Dual-density foam, a dense foam base with soft foam topper Best For Users who need intimate fit, airflow, targeted support, and a next-generation custom molded cushion Users who need custom molded support with familiar materials and field adjustability Ordering Methods Made from scan or measurements Made from scan or measurements Available Sizing 14x14 to 22x22; smaller and larger sizes available by request 14x14 to 27x27 Max User Weight Up to 300 lbs Up to 550 lbs 18x18 cushion weight Average of 3.25 lbs Average of 2.75 lbs Cover Included Breathable cover Water-resistant incontinence cover Optional Covers Incontinence cover and additional covers Breathable cover, alternate incontinence cover surface, and additional covers Field Modifiable No Yes Cleaning Cushion can be washed in the top rack of a dishwasher or non-agitator washing machine on cold only. Outer cover can be machine washed with gentle detergent in cold water on delicate cycle and drip dried. Foam base can be sprayed with mild household cleaner, wiped clean, and air dried. Outer cover can be machine washed after removing foam liner with gentle detergent in cold water on delicate cycle and drip dried. Modification Options Pre-ischial shelf, posterior lateral pelvic support, medial thigh support, lateral thigh support, scrotal well, leg length discrepancy, gluteal extension, enhanced relief, front undercut, cane cutouts for scanned orders, rail cut, sling seat modification, rigidizer, side wall stiffener Pre-ischial shelf, posterior lateral pelvic support, medial thigh support, lateral thigh support, scrotal well, leg length discrepancy, gluteal extension, cane cutouts for scanned orders, rail cut, sling seat modification *Verro is a completely custom cushion available by clinician order only and is not sold directly to consumers. It is coded for Medicare reimbursement as E2609. To place an order, a Seating and Mobility Assessment and a completed Order Form from a qualified clinician are required. The Order Form must indicate the patient's specific customization needs. Please note that the customization options listed on this website are not exhaustive — additional customizations may be available. **There may be occasions when we are unable to deliver within 14 business days, such as super custom off label requests. In the event that this occurs, clinicians will be informed at time of order Get Your Quote Now Choose from the following material and ordering method options Verro Foam - Made from Scan Verro Lattice - Made from Scan Verro Foam - Made from Measurements Verro Lattice - Made from Measurements Interested in learning more about our products? Schedule An In-Service Frequently Asked Questions

Kalogon invites you and your team to explore our innovative seating technologies through tailored in-service sessions. Experience Kalogon's Innovation Firsthand Kalogon invites you and your team to explore our products Orbiter Med, Bondar, and Booster through tailored in-service sessions. These sessions are designed to provide an in-depth understanding of how to order, case studies, and Kalogon’s research Schedule a Personalized In-Service Session Our Award Winning, Medicare-Coded Products Bondar E2617 Orbiter Med E2609 Verro E2609 Booster K0108 Kalogon’s In-Services: Comprehensive product overview of Orbiter Med and Booster Clinical evidence overview of peer-reviewed studies highlighting the efficacy of Kalogon's APMS technology in enhancing tissue oxygenation and offload relief Hands-on demonstration allowing professionals to experience the adaptive features and customizable support options Q&A opportunity to discuss specific patient scenarios and integration strategies with Kalogon's clinical specialists. Session Specifics Duration: Approximately 30–60 minutes, adaptable to your schedule. Format: Available both virtually and on-site to accommodate your team's preferences. Participants: Generally 1-3 Kalogon team members will be in attendance, depending on your needs. Continuing Education: CEUs available for attending therapists upon request. Kalogon can provide meals for on-site sessions upon request. Special Requests: Our clinical advisor, Kelly Waugh, PT, MAPT, ATP, is available for select sessions. Please indicate if you would like her to participate. Schedule Your In-Service Looking to try a Kalogon product for yourself? Fill out the contact form instead and a representative will be in touch. Name* Email* Professional Title Clinic/Organization* Session Format Virtual On-Site In which state are you located?* Preferred Date Number of Attendees Additional Comments or Questions Submit *Your information is collected to schedule a consultation or complimentary in-service, provide more information, keep you apprised of the best ways to use Kalogon products, and provide key company updates. Please see our privacy policy for more. For further inquiries or to schedule via phone, please contact us at +1 321-465-4504 .

Explore Kalogon Orbiter cushion: your questions answered. Find in-depth information about our product orbiter, including features, benefits, and troubleshooting, in our FAQ section. Orbiter FAQs Extender Accessory FAQ XLR Charger Accessory FAQ Cushion Cover Accessories FAQ Incontenence Cover FAQ How does Orbiter work? Kalogon uses patent-pending air cell technology to analyze pressure data in real-time and intelligently adapt to deliver comfort on demand. The Orbiter from Kalogon redistributes support away from sensitive areas, facilitating maximum comfort. The cushion senses how the user is sitting and algorithms intelligently adapt to offload pressure from their buttocks and thighs, aims to increase comfort in maintaining healthy blood flow and keep their skin healthy. Our cushion does the shifting for people. Users and caregivers can use a companion app to personalize their experience to support pressure injury healing and pain relief. Do you have to have a phone to use Orbiter? The phone will help to optimize and change settings as needed. It does not need to be used frequently - many people only use our smartphone app for initial setup and do not open it again after that. You really only need the phone for initial setup, and many of our users don't open the app again after that. All of the settings are saved locally on the cushion's control unit, so it will preserve your setup even with no phone near the cushion. The app connects over bluetooth, so it can be used even in locations with poor/no wifi. You can also control multiple cushions from one phone. Does the Orbiter app work on both Android and iOS? Yes! The Orbiter app is available in both the Play and the iOS stores . You can sync with Orbiter once you’ve got the app installed. Can I pick the color of fabric for my Orbiter? Orbiter is currently available in either black with a stripe in Orbiter blue or in an all black version. You can select your preferred color combination when ordering. Is Orbiter from Kalogon available from local medical supply stores? Please contact our team to learn more either by calling 321-465-4504 to speak with a member of our team or by filling out the contact form . From there, our team will be happy to connect you with the right local representative or dealer. Does Kalogon have a toll-free number to call if I have questions? You may reach Kalogon by calling 321-465-4504 and speaking with a member of our team. This number is not toll free. Can we use the Orbiter for the car or any other furniture other than a wheelchair? Yes! We have many people who use the Orbiter while driving or sitting someplace other than their wheelchair - after consulting with their clinician about their seating and positioning. Where can I use Orbiter? You can use Orbiter anyplace you go in your wheelchair. Orbiter adjusts for ambient conditions so you can use it on an airplane, in the car, or even just around town. People use Orbiter at work, on the go, or socializing. How do you adjust Orbiter? How can I adjust the Orbiter to meet my positioning needs? Orbiter automatically adjusts itself to you based on its smart technology that detects the unique way that you sit. You or your clinician can also customize the profile of the cushion using the app and adjust the firmness of the different sections of the cushion. You can use the app to adjust the pressure settings in each of the 5 zones of the cushion individually. This allows you to selectively relieve pressure from high risk areas and to accommodate unique positioning needs such as obliquities. We recommend that you speak with your clinician about the pressure settings that are right for you. How much weight does Orbiter add to a wheelchair? The average Orbiter, mount, and control box are about four - six pounds in weight. This depends on the size of the cushion, which is custom to each person. Please contact our sales team to learn more either by calling 321-465-4504 to speak with a member of our team or by filling out the contact form . What sizes is Orbiter available in? All Orbiters are made to size, and we can accommodate a wide range of sizes, from 14 - 24 inches, including odd sizes and half sizes. Please reach out to the Kalogon team to discuss the size you need. Once the team has that information, they will connect you to the best local dealer or representative. Is Orbiter available in half sizes? Yes, Orbiter is available in half sizes. Please reach out to the Kalogon team to discuss the size you need. Our team will be happy to connect you with the right local representative or dealer once they understand your needs. What is the fabric used for Orbiter’s cover? Orbiter uses a fabric with four-way stretch that is water resistant and machine washable, allowing for comfort. Is the cushion cover washable? Yes, the Orbiter cushion cover is machine washable. Please wash in cold water and air dry. Do not put your Orbiter cushion cover into the dryer. How do I wash my Orbiter cover? You can wash your Orbiter cushion cover in a machine with cold water and air dry it. Do not put it into the dryer, even on a low heat. What is a preset and how can I use them? When you use the Kalogon app in partnership with your Orbiter, you can create a preset. Presets allow you to specify what level of pressure your clinician recommends for various situations and can be saved for ongoing use. You can label these in the app so you know what situation each preset is designed for. When you use the Kalogon app in partnership with your Orbiter, you can create up to 10 presets. Some people create presets to address different situations such as switching the cushion for different wheelchairs, between a wheelchair and driver’s seat, and between a wheelchair and a recliner. Some have even gone so far as to create settings for eating, or for different pairs of shoes. Once you have chatted with your clinician about these presets, you can save these in the app and just adjust to those at any point. What is the weight the cushion can handle? The standard cushion can handle up to 350 pounds. For larger weights, please contact the Kalogon team who can discuss various options for your needs. Can I get a demo? Kalogon performs in-services and demonstrations for clinical teams. To request one, please contact Kalogon and we’ll follow up with you to schedule a time. If you are a patient, Kalogon can work with you and your clinician to do a demonstration; at this time Kalogon does not offer private consumer demonstrations. You can also follow along with the Kalogon team through our newsletter (this link takes you to the newsletter form at the bottom of this page) or social media channels (LinkedIn , Instagram , TikTok , Facebook ) to see where will be at events that will allow you to see the product for yourself. Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog

This EULA governs Your use of the Kalogon mobile application You download from the Google Play Store®. Mobile Application End User License Agreement This Mobile Application End User License Agreement (“EULA”) is a binding agreement between you or the individual or legal entity you represent (“You” or “Your”) and Kalogon, Inc. (“Kalogon” “We” “Us” or “Our”). This EULA governs Your use of the Kalogon mobile application You download from the Google Play Store® including all associated services and related documentation, images, material, content, software, systems, applications and technology (collectively “App”). The App is licensed and not sold to You for Your own personal, lawful, and non-commercial use or for Your organization’s lawful internal business purposes, as applicable, in connection with the use of one or more of Kalogon’s packaged products, including, but not limited to, Orbiter, Orbiter Med, Orbiter Aviation, Booster by Kalogon, and Sentinel powered by Kalogon and all associated documentation, material, software, information and technology of such product or products (each referred to as a “Device” and collectively as the “Devices”). Please carefully read this EULA and Our Privacy Policy to make an informed decision. To view the Privacy Policy, you may click the “Privacy Policy” link displayed on the app store or by clicking the “privacy” link displayed directly within the App. KALOGON PROVIDES THE APP SOLELY ON THE TERMS AND CONDITIONS SET FORTH IN THIS EULA AND IN OUR PRIVACY POLICY AND ON THE CONDITION THAT YOU EXPRESSLY ACCEPT AND AGREE TO COMPLY WITH THEM. BY DOWNLOADING AND USING THE APP YOU (A) ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND EXPRESSLY AGREE TO THE TERMS OF THIS EULA AND THAT YOU ARE LEGALLY BOUND BY THE TERMS OF THIS EULA; (B) REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO A LEGALLY BINDING AGREEMENT; (C) CERTIFY THAT YOU ARE AT LEAST 15 YEARS OLD OR OLDER; (D) TO THE EXTENT APPLICABLE, IF YOU ARE A FAMILY MEMBER, LEGAL GUARDIAN OR OTHER LEGAL REPRESENTATIVE OF THE USER USING A KALOGAN DEVICE USED WITH THE APP, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY AND POWER TO ENTER INTO THIS EULA ON BEHALF OF THE KALOGON DEVICE USER AND BIND SUCH USER TO THIS EULA; AND, (F) TO THE EXTENT APPLICABLE, IF YOU ARE AN EMPLOYEE OR REPRESENTATIVE OF A CORPORATION OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE POWER AND AUTHORITY TO ENTER INTO THIS EULA AND BIND SUCH CORPORATION OR OTHER LEGAL ENTITY, AS APPLICALBE, TO THIS EULA. By accepting the terms of this EULA, You agree to them, to comply with them, and to be liable for Your failure to do so. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA OR OUR PRIVACY POLICY, WE WILL NOT AND DO NOT LICENSE THE APP TO YOU OR GRANT YOU ANY RIGHT TO ACCESS OR USE THE APP AND YOU ARE NOT ALLOWED TO ACCESS OR USE THE APP ON ANY OF YOUR MOBILE DEVICES. IF YOU DOWNLOADED THE APP AND DO NOT ACCEPT THE TERMS OF THIS EULA OR OUR PRIVACY POLICY, YOU SHOULD DELETE THE APP FROM YOUR MOBILE DEVICE. Grant of License. Subject to Your compliance with the terms of this EULA, Kalogon grants You a non-exclusive, revocable, non-sublicensable, non-transferable, and limited license to download, install and use the App for Your own personal, non-commercial use, for the Kalogon Device user’s own personal, non-commercial use, or for Your organization’s own lawful internal business purposes (as applicable) on a mobile device You own or control, as applicable. The terms of the license granted to You under this EULA and this EULA will govern all Updates (defined in Section 3 below) to the App. Privacy Policy. Your use of the App is also subject to the terms and conditions of Kalogon’s Privacy Policy. Our Privacy Policy, including any amendment in effect, is fully incorporated herein by reference as if it was fully stated in this EULA and shall constitute to be part of this EULA. If there is any conflict between the terms of this EULA and the terms of Our Privacy Policy, the terms of this EULA will govern. App Updates. Kalogon may from time to time in its sole discretion develop and provide App updates, which may include upgrades, bug fixes, patches and other corrections and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety or in part certain features and/or functionality of the App. You agree that Kalogon has no obligation to provide You with any Updates or to continue to provide or enable any particular features or functionalities of the App. Based on Your mobile device settings when Your mobile device is connected to the internet either: (a) the App will automatically download and install all available Updates; or (b) You may receive notice of or be prompted to download and install available Updates. If You decide not to download any of Our Updates, certain functions or features, including the security, of the App may not properly perform, affect Your experience, and/or affect Your security. All Updates will be deemed part of the App and be subject to the terms and conditions of this EULA. Ownership. You understand and agree that the App is provided to You under the limited license granted to You under this EULA and not sold to You. You do not acquire any kind of right, title or interest in or to the App under this EULA or any other rights of any kind other than to use the App in accordance with the license granted to You under this EULA and subject to Your compliance with this EULA. Kalogon alone (and Our licensors or service providers, as applicable) own and shall own all right, title and interest, including, without limitation, all copyrights, trademarks, and other intellectual property and related rights in and to the App and any Updates, in and to the App. Any suggestions, ideas, know-hows, enhancement requests, improvements, recommendations, feedback, responses You provide to Our surveys, or other information provided by You concerning or relating in any way to the App or Kalogon’s Devices used with the App (collectively “Feedback”) shall be solely owned by and the sole property of Kalogon. Any copy, modification, revision, enhancement, adaptation, translation, or derivative work of or created from the App is and shall at all times be solely owned by Kalogon or Our licensors or service providers, as applicable, as shall any and all patent rights, copyrights, trade secrets, trademarks, copyrights, and all other intellectual property and associated rights, on worldwide basis. Kalogon along with Our licensors and service providers fully reserve any and all rights not expressly stated in this section or in this EULA. Third-Party Services. The App may include materials or content provided by third parties, including open-source code, components, or software (“Third-Party Services”). Use of the App also requires Third-Party Services such as a compatible mobile device, internet access and a telecommunications carrier. Obtaining and maintaining the mobile device and services necessary to use the App is Your sole responsibility. We are not responsible for mobile device defects, lack of or interruption in service, or other issues arising from Third-Party Services. You are responsible for Your use of those Third-Party Services on Your mobile device and for complying with the applicable third-party terms and payments of all third-party fees associated with any carrier service plan You use in connection with Your use of those services (such as voice, data, SMS/MMS, roaming or other fees charged by the carrier). You acknowledge and agree that Kalogon is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, availability, interruptions and/or delay in services, intellectual property rights compliance, legality, decency, quality or any other aspect of any of those. Kalogon does not assume and will not have any liability of any kind to You or any other person or entity for any Third-Party Services. Any use of Third-Party Services by You is at Your sole risk and liability and governed by the terms and conditions of the applicable service provider of the Third-Party Services and not Kalogon. App Downloaded from the Google Play Store®: You and Kalogon acknowledge that this EULA is entered into between You and Kalogon and not with Google LLC or any of its related entities. If You download the App from the Google Play Store®, this EULA incorporates by reference the Google Play Terms of Service published by Google LLC specific to the jurisdiction in which You reside (e.g., for U.S. residents, this is located at https://play.google.com/intl/en-us_us/about/play-terms/index.html ). For purposes of this EULA, Kalogon is considered the “Developer” of the App as defined in Google Play’s Developer Distribution Agreement (“DDA”) published by Google Play and located online at https://play.google/developer-distribution-agreement.html . If any terms of this EULA conflict with the terms of the DDA, the applicable terms of DDA will control. You also acknowledge that You have reviewed the Google Play Store® Terms of Service applicable to the jurisdiction in which You reside (e.g., for U.S. residents, the terms are located at play.google.com/about/play-terms/index.html ) and agree that such terms apply to Your use of the App downloaded from that platform. You understand and agree that You are only permitted to use the App made available on Google Play Store® on Android mobile devices that You own or control. Restrictions on Use. You agree that You will not, and will not allow anyone else to do any of the following: (a) copy, modify, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the App; (b) reverse engineer, disassemble, decompile, decrypt, decode or otherwise attempt to derive or gain access to the source code of the App; (c) remove, delete, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Kalogon or of its licensors or service providers of the App; (d) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available the App or any features or functionality of the App, to any third party for any reason, including by making the App available on a network where it is capable of being accessed by more than one device at any time; (e) use the App for any revenue generating endeavor, commercial enterprise, or other commercial purpose of the App not expressly authorized under this EULA; (f) use or permit the use of the App to create a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for any services, product or software offered by Kalogon; (g) use the App to communicate with any wireless technology provided by a third-party other than Kalogon; (h) use the App to send automated queries to any website or to send any unsolicited commercial e-mail; or, (i) violate any applicable law, rule or regulation in connection with Your access to or use of the App. Modified Devices and Operating Systems. Kalogon will have no liability for errors, unreliable operation, or other issues resulting from Your use of the App on or in connection with rooted or jail broken mobile devices or use on any mobile device that is not in conformance with the manufacturer’s original specifications, including, but not limited to, use of modified versions of the operating system (collectively, “Modified Devices”). Use of the App on Modified Devices will be at Your sole risk and liability. Your Account Login Credentials Protection Responsibilities. You are responsible for maintaining the confidentiality and security of Your user login identification and password for the App. Please note that You will remain logged into the App until You manually log out. Kalogon is not liable in any way to You if You do not keep Your login credentials confidential and secure or use easy-to-guess login credentials, and, as a result, Your information is accessed or intercepted by any unauthorized person or entity, either in transit or at rest, at Your home, business, or other place of access. YOU SHOULD NOT USE THE APP ON PUBLIC WI-FI OR WHENEVER OR WHEREVER YOUR USE OF THE APP IS NOT OVER A SECURE WI-FI OR OTHER SECURED NETWORK CONNECTION. Kalogon uses acceptable industry standard security measures to keep Your information confidential and secure maintained within systems that Kalogon owns or controls, but Kalogon is not responsible for the security of Your information stored on Your mobile device or when electronically transmitted from Your mobile device to Kalogon. In this respect, You understand and expressly agree that You will be solely responsible and liable for any act or omission by any person or entity using Your App account login credentials regardless of whether You knew or You authorized such person or entity to use Your login credentials to access or use the App and regardless of whether such access or use was from a mobile device You own or control. In addition to keeping Your password confidential and securely stored, Your password should be strong and not the same password You use for any other online account You have. We also encourage You to close the App when not in use to avoid any unauthorized use of Your login credentials to Your App account. Please note that when You close the App this will cause Your connected Device to disconnect from the App. When You sign back into the App, simply use the unique PIN You received for Your Device to re-link Your Device to the App. Collection and Use of Personal Data. You agree that You will only provide Us with information that is current, truthful, accurate, and complete. You understand and expressly agree that when You download, access and use the App You will be providing Kalogon via the App with the following types of data and information: Personal Information. Your personal information such as Your name, phone number, email address, physical mailing address and any other contact information You provide Us for You and/or the individual under Your care or supervision, as applicable. We collect and use this information to communicate with You about Our App, Our Devices and associated services including for marketing and promotional purposes. You have the option to limit the types of communications We send to You by adjusting Your communication preferences within in Your App account. Indirect User Data. Data that could be reasonably linked to Your personal information that Kalogon collects via automatic methods such as Your IP address, device usage, device type, device operating system, device ID, the country from where You use the App, and Your geolocation. We use this data to monitor the performance, operation, functionality, and security of the App, for Kalogon’s internal analytics and reporting purposes, and to full Our legal obligations under applicable law. Log and Usage Data. Data is automatically collected by servers owned or controlled by Kalogon when You access or use the App of which are recorded in Our electronic files. Depending on how You interact with the App, log and usage data may include Your IP address, mobile device information, App features You use, system activity, and error reports. Kalogon uses this data to monitor the performance, operation, functionality, Your experience and preferences, and security of the App, for Kalogon’s internal analytics and reporting purposes, and to fulfill Our legal obligations under applicable law. Mobile Device Access. Kalogon may request You to grant it access or permission to certain features of Your mobile device including Your Bluetooth® settings in order for the Kalogon devices to communicate with the App according to Your selected notification settings, to provide You with the services available within the App, to monitor and maintain the performance and operation of the App, for troubleshooting, and for Kalogon’s internal analytics and reporting purposes. You have the option to either grant or deny such access or permissions to Kalogon at any time. You also have the option to change Kalogon’s access or permissions at any time by changing the settings in Your mobile device. Device Personal Usage Data, Device Analytics, Environmental Usage Statistics. Data that records the operating parameters of the Kalogon Devices and automatically collects data about Device use and non-use, air pressures, battery charge levels, connected Wi-Fi networks, number of hours seated each day, when You (or the individual under Your care or supervision) sit on a cushion, when You (or the individual under Your care or supervision) stop sitting on a cushion, sit detection counter, the number of adjustments made to the pressure settings, the average duration of device non-use, the typical time between use and non-use of the Device, the longest duration of Device use, data about wheelchair and accessories, cushion user leakage data, ambient temperatures, and water/moisture detection, sensations and daily activity, and preferences and experiences. We only collect this data if You (or the individual under Your care or supervision and You enable this feature under the settings within Your App account. We use this data to monitor the performance, operation, functionality, feature preferences, and security of the App, to optimize Our Devices by body type, to develop better posture techniques, to alert You (or the individual under Your care or supervision) that You (or the individual under Your care or supervision) is bottoming out or are at risk, to share in an anonymized and summarized format the average setpoints with Your (or the individual who is under Your care or supervision) clinician or other health care provider, for Kalogon’s internal analytical and reporting purposes, and to improve or expand the features, functionality, operation, performance and services of the App and/or Our Devices. Health Information. We collect Your (or the individual who is Your care or supervision) biological data and medical history relating to Your (or the individual under Your care or supervision) such as demographics, health current diagnosis including mobility levels), perceived comfort, and physical characteristics. We use health information to provide insights into Your usage and offer comparisons to users with similar profiles. We also collect some of the above information and data to monitor Your compliance with this EULA and applicable laws, to investigate abuse or fraud, for certain purposes described in Section 10 below, and for Aggregated Statistics (as defined in Section 12 below). For HIPAA Regulated Entities and Practitioners: If You are health care professional user of the App for an individual who is under Your care or supervision and who is using a Kalogon Device with the App, You acknowledge and expressly agree to Kalogon’s access, collection and use of Your own personal information, the personal information of the individual under Your care or supervision that You supply to Us via the App, and to all actions taken by Us with respect to all such data and information in accordance with Our Privacy Policy and in accordance and to the extent permitted by applicable law. Further, You understand and expressly agree that You are solely responsible for obtaining any and all patient consents or authorizations required by the U.S. Health Insurance Portability and Accountability Act of 1996 ("HIPAA") before You supply any “protected health information” (as that term is defined under HIPAA) of the individual who is under Your care or supervision to the App. Kalogon requires a written and executed HIPAA Business Associate Agreement (“BAA”) be entered between You and Kalogon in accordance with HIPAA requirements. To obtain Kalogon’s standard BAA, please email your request to: contact@kalogon.com . Sharing Your Information. Kalogon does not sell any of your personal information or data to any third party. We do not transfer or share any of Your personal information or data to data brokers or any data resellers. We only share Your personal information or data with Our licensors and services providers who have a need to access and use such information or data to support the availability, performance, operations, functionality, security, or improvements or enhancements of the App and associated services and only to the extent of the information or data needed, and for Kalogon to perform its legal and regulatory obligations under applicable laws. We may share Your personal information or data to establish or exercise Our legal rights, to defend against a legal claim, and/or to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or violation of contract or law. We may share Your personal information or data if compelled by any governmental body (such as, without limitation, a subpoena, warrants, or other legal or process) or to law enforcement. We may share Your personal information or data in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Our company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information or data in Our possession is among the assets transferred. We may share Your personal information or data with Our insurers and other professional advisors, including, but not limited to, Our legal counsel, accountants, consultants, and auditors who have a need to know Your personal information or data to support Our operations and/or fulfill Our legal and regulatory obligations under applicable law. We may ask if You would like to share Your personal information and/or data with third parties who are not described elsewhere in this EULA. We will only disclose Your personal information or data in this context with Your express consent. Location of Processing. Kalogon’s operations are located in the United States. Your personal information and data are stored and processed in physical and/or cloud data servers located in the United States. Aggregated Statistics. You acknowledge and agree that Kalogon will collect and compile data and information related to Your access and use of the App in an aggregate and anonymized manner (“Aggregated Statistics”) to, without limitation, compile statistical and performance information to the provision and operation of the App, for analytical purposes, for compliance reporting obligations, for business or marketing purposes, and to assist Us in understanding Our App and Kalogon Devices users’ preferences, experiences, usage patterns, and to expand the performance, operations, functionality, features, security or otherwise to improve the App and associated Kalogon Devices used with the App. Aggregated Statistics will not personally identify You (or the individual who is under Your care or supervision) or be reasonably capable of being associated with You (or the individual who is under Your care or supervision). All rights, title, and interests in and to Aggregated Statistics, including associated intellectual property rights, is and shall solely owned by Kalogon. You understand and agree that Kalogon may make Aggregated Statistics publicly available in compliance with applicable law and use Aggregated Statistics to the extent and in a manner consistent with applicable law. Medical Advice Disclaimer. Kalogon is not engaged in the practice of medicine. You understand and agree that Kalogon is not, by reason of supplying the App, providing any medical opinions, advice or services of any kind. You also understand and agree that Kalogon, in providing the App, is not acting as a physician, clinician, or any other type of professional health care provider. The content and operation of the App is not, and must not be considered or relied upon as, medical or healthcare advice, opinion, or services. You further understand and agree that You are solely responsible for obtaining advice and treatment for Your health conditions, and that You are responsible for seeking, and will seek, such professional advice and treatment from qualified health care professionals. The App and information generated by the App is not a substitute for professional health care monitoring, treatment or care. Any and all data used from the App will be at Your own initiative and at Your sole risk. Our Privacy and Security Measures. No method of transmission over the internet or any method of electronic storage is 100% secure. Therefore, We cannot guarantee absolute security. Kalogon implements acceptable industry standard administrative, physical, and technological measures to protect the confidentiality, integrity, and availability of personal data, including health data, that We receive from You via the App and within Kalogon’s possession, including, but not limited to, policies and procedures to manage the maintenance of privacy and security controls, encryption at rest and in transit, firewalls, secure web protocols, logging, monitoring, and auditing, back-up processes, password protection, staff training, security incident procedures, contingency plan, workstation security, access control, audit controls, and risk assessments. Kalogon will maintain the confidentiality of all such data within its possession in conformance HIPAA for “protected health information” and applicable data protection law. Our Intellectual Property Rights. Kalogon owns all rights, title, and interests in and to the App, including all associated intellectual property rights, on a worldwide basis. The App is owned by Kalogon and is protected by United States copyright and trademark laws and international treaty provisions. All content, trademarks, service marks, trade names, and logos are either owned by Kalogon or used with permission or licensed to Kalogon from third parties, and nothing stated or excluded from this EULA is or shall be construed as granting You, by implication, estoppel, or otherwise any license or right of any kind to use any of Kalogon’s or any of its licensor’s or service provider’s intellectual property. Also, content displayed in the App is either the property of Kalogon or used by Us with permission or licensed to Us by third parties. You are strictly prohibited from using or authorizing the use of any content that is not expressly permitted under this EULA or in any manner that is not consistent with the terms of this EULA. You shall not remove or allow anyone else to remove, modify, or obscure any proprietary rights legend from the App or from any content within the App. Except as expressly authorized under this EULA. Your use of Kalogon’s intellectual property and/or the intellectual property of Kalogon’s licensors or service providers is strictly prohibited without the prior written authorization of an authorized representative of Kalogon or the applicable intellectual property rights holder, as applicable. Third-Party Intellectual Property Rights. You and Kalogon acknowledge that, in the event of any third-party claim that the App or Your or any of Your authorized user of the App infringes, misappropriates or violates such third party’s intellectual property rights, Kalogon and not the app store from where You downloaded the App will be responsible for the investigation, defense, settlement and discharge of any such third-party intellectual property infringement claim. Should the App, or any parts or components of the App, be found to infringe, misappropriate or violate any intellectual property rights of a third party, Your sole and cumulative remedy and Kalogon’s sole and cumulative liability to You will be to either (a) immediately stop using the App or (b) use a non-infringing version of the App should We choose, in Our sole discretion and subject to Our ability to do so, to provide You with a non-infringing version of the App. If You decline to download and use the non-infringing version of the App that We offer you, You understand that Kalogon will have the right to terminate this EULA, terminate Your App account, and terminate Your ability to access and use the App without incurring any liability of any kind to You. Indemnification. To the maximum extent permitted by law, You agree to defend, indemnify, and hold harmless Kalogon, its licensors and service providers including Our and their respective directors, officers, employees and agents, affiliates and service providers from and against any and all third-party claims, actions, suits, or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to Your: (a) use of the App in violation of this EULA; (b) infringement, misappropriation, or violation of Kalogon’s, its licensors’, services providers’ or any third-party’s intellectual property including associated intellectual property rights in and to such intellectual property; (c) violate of any provisions or terms of provisions in this EULA; and/or (d) violate applicable law. Disclaimers and Exclusions. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU UNDERSTAND AND EXPRESSLY AGREE THAT KALOGON PROVIDES THE APP TO YOU “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF KIND. YOU FURTHER UNDERSTAND AND EXPRESSLY AGREE THAT YOUR USE OF THE APP IS AT YOUR SOLE INITIATIVE AND AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KALOGON, ON OUR OWN BEHALF AND ON BEHALF OF OUR AFFILIATES, LICENSORS AND SERVICE PROVIDERS AND THEIR RESPECTIVE AFFILIATES, LICENSORS AND SERVICE PROVIDERS MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND AS TO THE AVAILABILITY, PERFORMANCE, FUNCTIONALITY, OPERATIONS, OR SECURITY OF THE APP AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS, EXPRESS, STATUTORY, IMPLIED OR OTHERWISE WITH RESPECT TO THE APP, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF: (A) MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, CURRENTNESS, NON-INFRINGEMENT, ACCURACY, AND COMPLETENENESS; (B) ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE; AND (C) UNINTERRUPTION, ERROR-FREE, DEFECT-FREE, SECURITY, VIRUS FREE, OR FREE OF MALWARE OR OTHER HARMFUL OR MALICIOUS CODE OR COMPONENTS. KALOGON PROVIDES NO WARRANTY OR UNDERTAKING AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APP WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, INTEGRATE, INTERFACE OR OTHERWISE WORK WITH ANY THIRD-PARTY APPLICATIONS, SOFTWARE, SYSTEMS OR SERVICES, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY KALOGON OR BY ANY OF KALOGON’S AUTHORIZED REPRESENTATIVES WILL CREATE A WARRANTY. Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on applicable statutory rights of a consumer, so some of above stated the exclusions and/or limitations may not apply to You. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL KALOGON, OUR AFFILIATES, LICENSORS AND SERVICE PROVIDERS, INCLUDING OUR AND ANY OF THEIR RESPECTIVE AFFILIATES, LICENSORS AND SERVICE PROVIDERS, HAVE ANY LIABILITY OF ANY KIND ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THE APP FOR (1) PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, BUSINESS INTERRUPTION OR DELAY, LOSS OF GOODWILL OR REPUTATION, TECHNOLOGY OR SYSTEMS FAILURE OR MALFUNCTION, OR FOR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, ENHANCED, SPECIAL OR PUNITIVE DAMAGES; OR (2) BE LIABLE FOR DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE LESSER OF (A) THE AMOUNT ACTUALLY PAID BY YOU (IF ANY) FOR THE APP DURING THE THREE (3) MONTHS IMMEDIATELY PRIOR TO DATE THE CAUSE OF ACTION(S) OR CLAIM(S) IS/ARE BROUGHT OR (B) EXCEED THE AMOUNT OF FIVE HUNDRED UNITED STATES DOLLARS ($500.00), WHICH SHALL BE YOUR SOLE AND CUMULATIVE REMEDY AND KALOGON’S SOLE AND CUMULATIVE LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES AND/OR LOSSES ARISE OUT OF BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF WHETHER KALOGON WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND/OR LOSSES AND/OR SUCH DAMAGES AND/OR LOSSES WERE REASONABLY FORESEEABLE. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to You. Limitation of Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS EULA MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OR CLAIM ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. Export Control and Sanctions Laws. The App may be subject to United States and other countries’ export control and sanctions laws and regulations. You agree to comply with, and not cause Kalogon to violate, any export control or sanctions laws and regulations that apply to Your downloading, accessing and/or using the App including, but not limited to, compliance with the United States Treasury Department, Office of Foreign Assets Control, Specially Designated Nationals List and the United States Department of Commerce Denied Persons List or Denied Entity List. You may not use or otherwise export or re-export the App except as authorized by United State law and the law of the jurisdiction in which You reside. By using the App, You further represent and warrant that You are not located in any restricted country or on any such denied list. Assignment. You are not permitted to assign this EULA or any of Your rights or obligations under this EULA to any person or entity without the prior written consent of an authorized representative of Kalogon. Kalogon may assign this EULA and/or delegate its duties under this EULA, in each case in part or in whole, and all related rights, licenses, benefits, and obligations, without restriction, including the right to sublicense any rights and licenses granted to Kalogon under this EULA, at any time to the fullest extent permitted under and in a manner consistent with applicable law. Any assignment You make or attempt to make in violation of this provision shall be null and void. Severability. If any provision or any parts of a provision in this EULA is or are, as applicable, unlawful, void, or for any reason unenforceable, then that provision or parts of that provision, as applicable, shall be deemed severable from the terms of this EULA, shall not affect the validity and enforceability of any remaining provisions (or parts of those provisions) or this EULA. In any such case(s), such provision(s) or parts of that or those provisions, as applicable, will be amended to achieve as closely as possible the effect of the original term(s) of the subject provision(s) or part(s) of such provision(s), as applicable, and all other provisions of this EULA and this EULA will remain in full force and effect. Third-Party Beneficiaries. Google LLC is, along with its subsidiaries, a third-party beneficiary of this EULA and will have the right (and is deemed to have accepted the right) to enforce this EULA as a third-party beneficiary against You. Other than Google LLC, this EULA is for the sole benefit of You and Kalogon and Your and Kalogon’s respective permitted successors and permitted assigns, and nothing in this EULA, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of kind. Waiver. Kalogon’s failure or delay to exercise any of its rights under this EULA will not operate as a waiver of such right, nor will Kalogon’s single or partial exercise of any right under this EULA preclude Kalogon from furthering exercising that right or any other right Kalogon has under this EULA. Force Majeure. Kalogon will not be liable to You for any failure or delay in performing its obligations to You under this EULA where the failure or delay is due to any event beyond the reasonable control of Kalogon and results in a disruption, interruption, or otherwise adversely impacts the availability, performance, functionality, operation or security of the App, including, without limitation, events arising from: natural disasters such as earthquakes, fires, storms, hurricanes, floods or other acts of nature; fires, explosions or other accidents of physical facilities housing data centers or other physical infrastructures; wars, acts of terrorism, invasions, riots or civil unrest; labor strikes, stoppages, slowdowns or other industrial disturbances; pandemics, epidemics, disease outbreaks, virus outbreaks or other public health crises, or government-ordered quarantines; outages or interruption in electricity, internet, or telecommunication services; cyberattacks, denial-of-service of attacks or other malicious incidents targeting Kalogon or any of its licensor’s or third-party vendor’s software or technologies or infrastructure; disruptions or catastrophic failure of Kalogon’s or any of its licensor’s or third-party vendor’s cloud hosting or other technology systems; any government action or orders limiting or impairing access to internet services; or, changes in laws or regulations, or the passage of law, regulation or other action taken by any government or public authority including imposing an embargo or restricting or limiting access to the supply of third-party services or products. Term and Termination. The term of this EULA will begin when You download the App and will remain in effect until terminated by You or Kalogon. You may terminate this EULA by deleting Your account from the App and deleting the App from Your mobile device(s). Kalogon, in Our sole discretion, may terminate this EULA and Your access to and use of the App at any time without notice if the applicable app store stops to support in any way the availability, performance, operation, functionality, or security of the App or due to a passage of or changes in law of any jurisdiction that makes the availability of the App prohibited. This EULA will immediately and automatically terminate without any notice to You if You violate any of terms of this EULA. Upon termination, all rights granted to You under this EULA will automatically terminate and (a) You must delete Your user account from the App, and (b) delete the App from Your mobile device(s). When you delete Your App account, Kalogon will retain Your personal information and data (and that of the individual who is under Your care or supervision if applicable) in a secured database owned or controlled by Kalogon for such period of times as is required by applicable record retention and consumer requests laws. Upon expiration of such period of times, Kalogon will securely delete Your personal information (and that of the individual who is under Your care or supervision, if applicable) and only retain a secure archive of its audit logs that may contain Your personal information and data to comply with any record retention applicable law or other legal obligations applicable to Us, and, as to HIPAA “protected health information”, for a period of six (6) years after the date of creation. Upon the expiration of each applicable time period, Kalogon will securely and permanently delete its audit logs and not retain any copies in whole or in part. Any termination of this EULA, whether by You or Kalogon and regardless of the reason, will not limit or terminate any of Kalogon’s rights or remedies at law, in equity or otherwise, and will survive the termination of this EULA to the maximum extent permitted by law. Governing Law and Venue. Except to the extent expressly stated in the below following paragraph, You and Kalogon expressly agree that this EULA shall be governed by and construed in accordance with the internal laws of the State of Florida, without giving effect to any choice or conflict of law provision or rule. You and Kalogon irrevocably accept and submit to the personal jurisdiction and venue of the courts located within Brevard County in the State of Florida to resolve any dispute or claim arising from or relating to this EULA. If you are a citizen of a European Union country, the governing law and forum shall be the laws and courts of your habitual residence. The United Nations Conventions on Contracts for International Sales of Goods and the United States Uniform Computer Information Transactions Act shall not apply to this EULA. Changes to Terms. We have the right, at any time and without prior written notice, to add to or modify the terms of this EULA. If changes to the terms of EULA are material, We will notify You either through the App and/or by email to the email address You provided We have on file. By continuing to use the App after any such changes are made, You are acknowledging that You have reviewed, understand, and expressly agree to the updated EULA. English Language. If We provide You with a translation of the English version of this EULA and there is any conflict between the translated version and the English language version, the English version will control. Please note that any and all written communications, including notices, You deliver to Us relating to or concerning this EULA must be in the English language. Entire Agreement; Binding Effect; Headings. This EULA constitutes the entire agreement between You and Kalogon with respect to the App and the subject matter of this EULA and supersedes all previous and contemporaneous understandings, agreements, representations and warranties, both written or oral, with respect to the App and the subject matter of this EULA and Our Privacy Policy. As a user of the App, You agree to first contact Us prior to seeking any government or legal recourse for any dispute or other issues You believe You have with respect to Your use of the App. This EULA shall inure to the benefit of and be binding on You and/or the individual under Your care or supervision on the one hand and Kalogon on the other hand and each of Your and Our respective permitted successors, permitted assigns, administrators, trustees, executors, and legal representatives. The headings used in this EULA are inserted for convenience of reference only and are in no way and shall not in any way be used to interpret, define, or limit the scope, extent, or intent of this EULA or any of its provisions. Notices. Kalogon may deliver any required or permitted notice under this EULA to You by sending You an email to the email address You provided to Us or directly within the App; in each case, such notice will be deemed to have been validly delivered to You on the same day it was sent to You. For notices You are required or permitted to provide to Kalogon under this EULA, delivery must be made by a nationally or globally recognized overnight courier, by airmail, first class mail, or certified or registered mail (in each case, postage pre-paid), and such delivery shall be deemed to have been made on the business day of Kalogon’s actual receipt. Delivery by mail must be addressed to: Kalogon, Inc. Attn: Tim Balz 2412 Irwin Street Melbourne, FL 32901 USA Alternatively, You may deliver a notice to Kalogon by email to contact@kalogon.com (receipt confirmation of successful delivery required, recipient read receipt confirmation required). Notice by email will be deemed given to Kalogon on the same business day it was sent only if it was sent during Kalogon’s normal business hours; otherwise, delivery will be deemed given to Kalogon on the next business day of Kalogon’s normal business hours. For purposes of this section, “business day” means every day except Saturdays, Sundays, United States federal and state holidays, or a day on which United States banking institutions are authorized by law or executive action to close. Questions; Contact Us. For questions relating to this EULA or the App, You may contact Our customer support by calling +1 (312) 465-4504 during Kalogon’s normal business hours Monday-Friday, 9:00 a.m. through 5:00 p.m. Eastern Standard Time (EST). For international users, please note that carrier rates and charges that may apply to international calls will be at Your sole cost. Alternatively, You may contact Us by sending an email to: contact@kalogon.com . Keep in mind that email communications may not be secure, so please do not include Your account login credentials or any health or other personal sensitive information about You or, to the extent applicable the individual under Your care or supervision. KALOGON WILL NEVER ASK YOU FOR YOUR LOGIN USERNAME OR PASSWORD TO THE APP BY EMAIL, IN A TEXT, OR OVER THE PHONE AND YOU SHOULD NEVER SHARE YOUR USERNAME OR PASSWORD IF REQUESTED BY ANYONE IN AN EMAIL, TEXT, OR OVER THE PHONE. KALOGON DOES NOT AUTHORIZE ANY OF ITS REPRESENTATIVES TO REQUEST OR REQUIRE YOU TO DISCLOSE YOUR ACCOUNT LOGIN CREDENTIALS TO THE APP. Depending on the nature of Your request, Our customer support may ask You provide Your Device ID to be able to assist You.

Interested in participating in a Kalogon Pressure Mapping Research? See if you are eligible and our upcoming events. 2025 Pressure Mapping Research Study The Kalogon team will be traveling across the U.S. holding a series of pressure mapping research events. The purpose of this research is to work with people with lived wheelchair experience to explore how well Kalogon’s products and future products service them, thus allowing Kalogon to ensure our products meet the needs of a wide group of wheelchair users. What happens at these events? You will spend about 1 - 2 hours with our team to: Do a recorded interview with our team to learn about your wheelchair and wheelchair cushion usage, your life, and your history of pressure injuries Be pressure mapped on your existing cushion Be pressure mapped either on a current Kalogon wheelchair cushion or on a Kalogon prototype cushion What do I receive for participating? A pressure map of your current wheelchair cushion $100 in cash What are the requirements for participation? In order to participate, you must meet the following requirements: Currently use a wheelchair Use some sort of wheelchair cushion sized 16x16, 18x18, or 20x20 OR be able to accommodate one of these sizes in your chair Not have any current pressure injuries Stage 2 or higher Able to communicate feedback in some fashion Ability to transfer in your normal fashion 3 - 4 times during session Age 18 or older Be under 300 pounds Able to give consent Understand and communicate in English Willing to have photograph, audio, and video recorded of session Where can I find Kalogon? Feb 25, CORE , Longwood FL Nov 5, Sci-Fit , Petaluma, CA Nov 6, Sci-Fit , Sacramento, CA Nov 7, Sci-Fit , Modesto, CA Future dates are still being scheduled. If you have a suggestion for a date or location, please reach out to Kalogon at contactus@kalogon.com How do I sign up for this? Schedule a call to confirm your eligibility by: Booking time with the Kalogon Primary Investigator at Calendly. Speaking with the research team at an event in person If you are eligible and the Primary Investigator is able to confirm this, you will be asked to review, discuss, and sign a consent form. This research is being conducted under Institutional Review Board (IRB) oversight. Funding for this research comes in part from a Phase II SBIR Grant from National Institute on Disability, Independent Living, and Rehabilitation Research.

Orbiter by Kalogon uses smart seating technology to actively manage pressure, enhancing comfort, supporting posture, and promoting better seated health. Feel Better, Sit Longer Kalogon's Orbiter cushion relieves pain, improves posture and increases blood flow to ensure you can live your best active, seated life Learn More Are you looking for Orbiter Med, our custom, Medicare-coded cushion? Higher Seating Tolerance Machine learning and patent-pending air cell technology analyze pressure points in real time System adapts to ambient conditions Improves Posture and Stability Take control of your seating with personalized settings in the Kalogon app Share data with your clinician to optimize for your health Wound Prevention AI helps cushion to adapt and redistribute weight intelligently Maintain blood flow with research based redistribution system Automatic leak detection and alerts, with auto-adjustments to compensate for air loss Live a More Active, Seated Life Custom to your needs CRT and Manual wheelchair compatible Battery life allows for a full day on the go Cushion Structure Base Dimensions Accessories Coding Top -X-Soft Non-FRG (1") 14-24” Additional covers E2610 Middle - Medium FRG 1” Weight 5 to 7 lbs Extender Bottom - X-Soft Non FRG 1” XLR Charger Air cell layer underneath foam Mounting Kit Mount Pouch Interested in learning more about our products? Schedule An In-Service Frequently Asked Questions

We are committed to providing a seamless and fair return process. Our return policy outlines the steps for initiating returns, warranty information, and refund eligibility. As of July 1, 2026, Kalogon will offer an extended warranty period from 18 months to 24 months on all Booster, Bondar, Orbiter Med, and Orbiter Classic finished units. All other original warranties apply. Please see owners manuals and the warranty page on the Kalogon Website for details. Kalogon will offer Refurbished APMS Control units for the Orbiter Med and Orbiter Classic at a discounted rate of $1,200 MSRP. To take advantage of this offer, the serial number of the original unit must be submitted with the order. Return Policy Orbiter & Orbiter Med Product Returns Orbiter Classic & Orbiter Med returns are subject to a 20% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process. For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue. All Orbiter Classic and Orbiter Med returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued. For Orbiter Classic and Orbiter Med APMS warranty replacements, Kalogon requires the original defective unit to be returned within 30 days of receipt of the warranty replacement. Failure to ship it back will result in an invoice for the cost of the warranty replacement. If extenuating circumstances exist, please contact customer service at 321-465-4504 or email us at contact@Kalogon.com to work through a solution. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process. Verro Returns Verro returns are subject to a 20% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process. For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue. All Verro returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process. Bondar Returns Bondar returns are subject to a 20% restocking fee and will only be refunded if the product is in its original condition. Shipping may be charged as part of the restocking process. For warranty requests, please contact Kalogon to have your item replaced. You will be asked to return your original item and it will be subject to Kalogon review of the issue. All Bondar returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached. RA numbers are valid for 30 days from the date issued. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process. Booster Returns Boosters purchased from Kalogon may be returned within 90 days of delivery to the customer if they are in their original, sealed packaging. All standard returns, if approved, are subject to a 20% restocking fee. If Booster is being returned for a warranty reason, refunds and replacements will be provided upon product being returned to Kalogon for evaluation. All Booster returns or warranty requests require a Return Authorization (RA) number issued by Kalogon. No products returned without prior authorization and this number attached will be accepted. RA numbers are valid for 30 days from the date issued. To receive an RA number and to process your return, please call Kalogon at 321-465-4504 or email us at contact@kalogon.com . The team will walk you through the process.

Kalogon Orbiter incontinence cover FAQs: Have more peace of mind with an Orbiter incontinence cover, specifically designed to fit our award-winning Orbiter. This incontinence cover is designed to go under your existing Orbiter cushion cover. These FAQs cover questions you may have. Incontinence Cover FAQs Does Kalogon offer an incontinence cover? Yes, Kalogon offers an incontinence cover available for purchase at the time of your order, or as an after-purchase product. The Orbiter Incontinence Cover is available from Kalogon’s online store . Is Kalogon’s Orbiter Incontinence cover machine washable? Yes, you may machine wash the incontinence cover in cold water, and it must air dry. Where do I place my Orbiter Incontinence Cover? The Orbiter incontinence cover is designed to fit and cover both the foam and the air cells. What are the benefits of the Incontinence Cover? Orbiter’s incontinence cover is designed to provide ease of mind as you navigate your daily life and offer a second level of protection. It will cover the foam and air cells protecting them. Is the Incontinence cover compatible with my Orbiter? Our Incontinence cover comes in multiple sizes to fit your orbiter. Standard sizes available are 16x16, 16x18, 18x18, 18x20, and 20x20. You can also order a custom size and our team will reach out to you for specific details after your order is placed. Is the Incontinence cover compatible with my non-Kalogon wheelchair cushion? Orbiter’s incontinence cover is designed specifically for Orbiter’s design, and to cover both foam and air cells. How do I purchase an Incontinence Cover? If you have an existing Orbiter, you can purchase incontinence covers directly from Kalogon or from your local dealer or representative. If you are purchasing an Orbiter for the first time, you will work with the appropriate dealer or representative to add this to your order. Contact Info Email us at contact@kalogon.com Social Links Useful Links Our Company Careers Press Room Blog